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109.1 syllabus and assignments
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Teaching Materials
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Hotel English (video clips)
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Unit 1 Introduction to Hospitality_PPT
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Unit 2 Hotel Business_PPT
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Unit 3 The Structure of Hotel Industry
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Unit 4. Reservations
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Unit 5. Guest Registration
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Unit 6 Guest Check Out
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Unit 7 Revenue Management
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Hotel services and guest complaints
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More case studies
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Hotel Vocabulary
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How to learn hotel English?
- Course Introduction
- Course Plan
- 評論
